Shipping policy

Shipping Method and Delivery Time
At GlowLampHub.store, we offer free worldwide shipping on all orders. We work with reliable shipping partners to ensure that your products arrive safely and on time. Delivery times vary depending on your location and the shipping method selected. On average, domestic orders within Canada take 7-10 business days, while international orders may take 10-14 business days.

Shipping Costs
Shipping is free for all orders. However, additional customs fees or import taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer and will be charged by the carrier at the time of delivery.

Order Processing
Orders are typically processed within 1-3 business days. You will receive an email notification once your order has been shipped, along with tracking information to monitor your package’s journey.

Delayed or Lost Packages
If your package has not arrived within the expected time frame, please contact us immediately. We will investigate the issue with the shipping carrier. While we are not responsible for delays caused by the carrier, we will assist in locating your package.

Incorrect Shipping Information
Please ensure that all shipping information is correct before completing your order. We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses provided by the customer.